SHIPPING POLICY

Last Updated: 30 June 2026

Thank you for shopping with Vesha Finds. We are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines how your orders are processed, shipped, and delivered.

1. Shipping Locations

Currently, Vesha Finds ships only within India.

At this time, we do not offer international shipping. We may expand our shipping services to additional countries in the future.

2. Order Processing

Once your order is successfully placed and payment is confirmed (or the order is verified for Cash on Delivery), we begin processing your order.

Order Processing Time: 1–3 Business Days

Orders placed on Sundays or public holidays will be processed on the next business day.

Processing times may vary depending on:

Product availability
Fulfillment location
Weekends and public holidays
High order volumes
Promotional or festive sale periods
Quality verification (where applicable)

While we strive to process all orders promptly, occasional delays may occur during peak demand or unforeseen circumstances.

3. Estimated Delivery Time

Estimated Delivery: 3–8 Business Days

Delivery timelines depend on several factors, including:

Delivery location
Courier partner availability
Product availability
Weather conditions
Government regulations
Public holidays
Unexpected logistics delays

Delivery timelines are estimates only and should not be considered guaranteed.

4. Shipping Charges

We currently offer Free Shipping on eligible orders across India.

From time to time, Vesha Finds may introduce promotional shipping offers or modify shipping terms without prior notice.

Any applicable shipping charges will always be displayed during checkout before payment.

5. Courier Partners

To ensure reliable delivery, we work with trusted courier and logistics partners, including but not limited to:

Delhivery
Blue Dart
DTDC
XpressBees
Ecom Express
Shiprocket Partner Couriers
Other trusted logistics providers as required

The courier partner assigned to your order depends on your delivery location, product availability, and serviceability.

6. Order Tracking

Once your order has been shipped, you will receive:

Order Confirmation
Shipping Confirmation
Tracking Number
Courier Details

You can use the provided tracking information to monitor your shipment until delivery.

7. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible PIN codes across India.

Additional COD handling charges may apply and will be displayed during checkout where applicable.

Vesha Finds reserves the right to disable COD for:

Certain PIN codes
High-value orders
Repeat order cancellations or refusals
Fraud prevention purposes
Orders requiring prepaid payment based on internal risk assessment

Customers opting for COD are requested to keep the exact payment amount ready at the time of delivery.

8. Delivery Attempts

Our courier partners generally make up to three delivery attempts.

If delivery is unsuccessful due to:

Customer unavailable
Incorrect address
Incorrect phone number
Incomplete delivery information
Refusal to accept the order

the shipment may be returned.

If re-delivery is requested after the shipment has been returned, additional shipping charges may apply.

Repeated refusal of COD orders without a valid reason may result in future COD restrictions.

9. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

Vesha Finds shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from:

Incorrect address
Incorrect PIN code
Incorrect phone number
Incomplete delivery details

Please verify your shipping information carefully before placing your order.

10. Delayed Deliveries

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

Natural disasters
Heavy rainfall or floods
Public holidays
Government restrictions
Transportation disruptions
High seasonal demand
Courier delays
Technical or operational issues

We appreciate your patience and understanding in such situations.

11. Damaged Packages

If your package appears damaged or tampered with upon delivery:

Inspect the package before accepting it.
Take clear photos of the outer packaging before opening it.
Record a clear and uninterrupted unboxing video.
Contact us within 48 hours of delivery.

Please send:

Order Number
Product photos
Packaging photos
Unboxing video
Brief description of the issue

Email: support.veshafinds@gmail.com

Failure to provide an unboxing video may affect eligibility for claims relating to damaged, missing, or incorrect items.

12. Lost Shipments

If your tracking information shows unusual delays or your shipment appears to be lost during transit, please contact our customer support team.

We will coordinate with the courier partner to investigate the shipment and keep you informed throughout the process.

Where appropriate, we will work toward a fair resolution in accordance with our internal policies.

13. Order Fulfillment

To ensure faster processing and a wider product selection, some products may be fulfilled through our trusted fulfillment partners located across India.

If your order contains multiple products, they may be shipped separately and delivered on different dates.

This helps us process and deliver each item as efficiently as possible.

14. Delivery Acceptance

Upon delivery, please inspect your package before accepting it.

If you notice:

Incorrect product
Missing item
Damaged package
Opened or tampered parcel

Please contact us immediately with clear photos and an unboxing video so we can investigate and assist you promptly.

15. Force Majeure

Vesha Finds shall not be held responsible for delays or failure to deliver orders caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Pandemics
Government actions
Transportation disruptions
Labour strikes
Power outages
Internet failures
Weather conditions
Other unforeseen events

We will make reasonable efforts to resume normal operations as quickly as possible.

16. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Vesha Finds