Frequently asked questions

FAQ

How long does delivery take?

Orders are typically processed within 1–3 business days and delivered within 3–8 business days, depending on your location and courier service. Delivery timelines may vary during peak seasons or due to unforeseen circumstances.

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available for eligible PIN codes across India. Availability may vary based on your location, order value, and serviceability.

What is your Return & Refund Policy?

We offer a 5-day return policy for eligible products. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your Order Number, clear photos, and an unboxing video. For complete details, please refer to our Return & Refund Policy.

How can I track my order?

Once your order is shipped, you'll receive a tracking number and courier details via email or SMS. You can use the tracking information to monitor your shipment until delivery.

Are the products shown exactly the same as the images?

We make every effort to display products accurately. However, slight variations in colour, packaging, or design may occur due to lighting, screen settings, or supplier updates.

Can I cancel my order?

Yes, orders can be cancelled before they are processed or dispatched. Once an order has been shipped, cancellation is no longer possible. Eligible products may still be returned according to our Return & Refund Policy.

Do products come with a warranty?

Some electronics and gadgets may include a manufacturer's warranty where applicable. Warranty coverage varies by product and brand. Please check the product description for warranty details.

How can I contact Vesha Finds?

You can reach our support team at support.veshafinds@gmail.com . We aim to respond to all enquiries within 24–48 business hours.